Simply outstanding! I had booked NYC Perfect Transportation for my wife and daughter's special trip to New York and expected great service based on the previous reviews. As it happened, Donny proved to be even better than we had anticipated when the extreme weather disrupted the city and our plans in January.
Their flight to Newark was diverted in mid-air to Chicago and they eventually arrived at Newark well after midnight some 36 hours later where they were well taken care of by Donny despite a delay of more than an hour in baggage handling before taking them safely to their mid-town hotel. He was unfailingly helpful and courteous despite four changes of schedule, kept up email communication with me and my wife throughout the changes and was there on time to take them back to Newark at the end of their stay.
The online booking and payment system works well and communications are excellent.
New York can be a tough city for visitors and there are many rip-off providers of transportation services. It's great to know that there are some good guys around. Every city needs a Donny. Only NYC has one. His service is aptly named.
Cagewood - London
We loved that there was an easy to navigate website which provided an immediate online quote (including taxes) for transport from our inner city hotel to JFK airport. Our driver (the company owner) Donny arrived promptly and didn’t rush us - he was happy to wait whilst my wife and I finalised our luggage and checkout processes. Donny was a genuinely nice guy, and he gave us a few interesting insights into local NYC life. The car (Chevrolet Suburban) was clean, and water was provided. We wouldn’t hesitate to book with NYC Perfect Transport next time we visit.
The Truarn Family - Australia
Cannot fault this service, Donny was waiting at the airport to collect us and the trip into NYC was comfortable and seamless. Donny was very friendly and pointed out key sites as we travelled to our hotel. I would definitely recommend and use again.
The return journey was exactly the same he was prompt and you also get reminders of your upcoming transfer.
Rachel and Jason - United Kingsom
I can not fault you guys at ll. Excellent service and communication from the enquiry through to using for various trips whist in NYC. Well done and thank you!
Paul C - Shrewsbury, United Kingdom
Driver was waiting for us at JFK. Communication beforehand was perfect. Had total confidence in this company as they respond so quickly to messages and keep you up to date with what’s happening.
Return journey just as good, driver 10 mins early and so helpful with bags etc.
Wouldn’t hesitate to recommend to anyone and will definitely use again when we return.
Huddersfield, United Kingdom